Billing, new service, emergencies

Billing, new service, and meter reading inquires.

How much is the late fee for payments received after the due date?
Payments received after the due date will incur a late fee of 10%.  
Mon, 19 Jul, 2021 at 2:41 PM
What are the water billing cycles for Dekalb County customers?
DeKalb County has two (2) billings cycles – monthly and bi-monthly.  The monthly cycle is approximately 30 days and the bi-monthly cycle is approxi...
Mon, 19 Jul, 2021 at 2:49 PM
How do I establish a new account?
You can download a copy of the application for service by clicking on the "Application for Water/Sewer Service" link on the right. Once you have c...
Mon, 19 Jul, 2021 at 2:52 PM
Where does my water come from?
The Chattahoochee River is the drinking water for DeKalb County. The water is treated at the Scott Candler Water Filter Plant and then distributed to DeKalb...
Mon, 19 Jul, 2021 at 2:52 PM