Billing, new service, emergencies
Billing, new service, and meter reading inquires.
By clicking on the link below you can report a concern about billing, new service, and meter reading inquires. https://www.dekalbcountyga.gov/form/billing-...
Tue, 9 Mar, 2021 at 8:05 PM
To find out information on the consent decree concerning water and sewer, click on the link below. https://www.dekalbcountyga.gov/watershed-management/c...
Fri, 14 May, 2021 at 3:13 PM
Yes, we do. Beginning January 8, 2008, the Department of Watershed Management offers a Toilet Retrofit Rebate Program to active DeKalb County water customer...
Fri, 14 May, 2021 at 3:47 PM
24 Hour Emergencies (770) 270-6243 | dekalbwaterops@dekalbcountyga.gov
Mon, 19 Jul, 2021 at 2:00 PM
For all account and billing questions, call the Finance Department's Water and Sewer Billing Customer Service at (404) 378-4475.
Mon, 19 Jul, 2021 at 2:30 PM
For problems with pipes from your water meter to your house or with your interior plumbing, contact a plumber. For problems with pipes from the water meter ...
Mon, 19 Jul, 2021 at 2:34 PM
If your water pressure suddenly drops to nothing or to a small trickle, the cause is likely a broken water main. Call the emergency service number 24 hours ...
Mon, 19 Jul, 2021 at 2:35 PM
Your water may have been cut off as a result of non-payment of your water bill. For more information, please call (404) 378-4475. If your water pressure su...
Mon, 19 Jul, 2021 at 2:36 PM
Service will be disconnected if payment is not received within 10 days of the disconnection notice date. Customer accounts may be eligible for an ...
Mon, 19 Jul, 2021 at 2:38 PM
Payment is due 20 days after the statement issuance date. Payments received after the due date will incur a late fee.
Mon, 19 Jul, 2021 at 2:40 PM